Concierge Serves Up Royal Treatment at Walt Disney World Deluxe Resort Hotels

Filed in: Walt Disney World Resort Hotels
LAKE BUENA VISTA, Fla. — Walt Disney World Resort guests can enjoy personalized service catered specifically to their vacation wants and needs. By staying in a Club Level room at a Deluxe Resort, guests will receive advance itinerary planning assistance to arrange golf tee times, dining reservations, childcare services, transportation and more, as well as full access to an exclusive Club Level Lounge once they arrive.

Disney guests can get the ultimate resort experience at eight deluxe Walt Disney World hotels: Disney’s Animal Kingdom Lodge, Disney’s Beach Club Resort, Disney’s BoardWalk, Disney’s Contemporary Resort, Disney’s Grand Floridian Resort & Spa, Disney’s Polynesian Village Resort, Disney’s Wilderness Lodge and Disney’s Yacht Club Resort.

Each concierge club offers a varied menu of special services, from personalized concierge services to private lounge privileges including complimentary breakfast, wine-and-cheese tasting and dessert-and-cordial hours. All concierge resorts also offer evening turndown service with chocolates, complimentary newspapers in lounge areas and more.

Requests honored through the years by concierge staff at all eight resorts include:

  • Setting the scene for marriage proposals and special anniversaries.
  • Searching local grocery and health-food stores for guests’ special dietary needs.
  • Creating complete family vacation itineraries, including VIP and guided tours.
  • Sewing on buttons. Fresh-squeezing grapefruit juice. Shopping for gifts and souvenirs. Rearranging furniture in rooms and suites.

Along with the expected top-of-the-line service, each Disney resort concierge prides itself on special offerings:

Kilimanjaro Club at Disney’s Animal Kingdom Lodge offers guests of its 67 club-level rooms and suites several snack opportunities throughout the day, starting with fresh fruits and juices in the morning, a selection of African snacks in the afternoon and a selection of wines, hors d’oeuvres, and appetizers from Disney’s Animal Kingdom Lodge restaurants Jiko – The Cooking Place and Boma, each evening.

Stone Harbor Club guests at Disney’s Beach Club Resort (95 club-level rooms and suites) and Regatta Club guests at Disney’s Yacht Club Resort (78 club-level rooms and suites) are privy to concierge lounge menu samplings of braised beef, steamed clams and other sumptuous goodies.

The Innkeeper’s Club at Disney’s BoardWalk serves up chocolate-covered strawberries, plus milk and cookies for the kids each night for guests of its 57 concierge accommodations.

Guests of the 14th floor Tower Club and the 12th floor Atrium Club at Disney’s Contemporary Resort (61 club-level rooms and suites) enjoy some of the best room views on Disney property — Cinderella Castle at Magic Kingdom and scenic Bay Lake. This very first Walt Disney World hotel opened with Magic Kingdom in 1971 and has hosted several generations of concierge guests who appreciate the short walk to the Magic Kingdom gates.

Disney’s Grand Floridian Resort & Spa (181 club-level rooms and suites) wows guests of its Royal Palm Club and Sugar Loaf Club with curbside and in-room check-in, plus a daily tea event in both lounges. The Royal Palm features expanded lounge amenities including a generous sampling of cordial and liqueur choices.

The King Kamehameha Club at Disney’s Polynesian Village Resort (108 club-level rooms and suites) features a two-story lounge with expansive floor-to-ceiling windows for a perfect view of nightly fireworks over Seven Seas Lagoon and provides guests with access to the club-level lounge serving refreshments from 7 a.m. to 10 p.m. daily.

Old Faithful Club Concierge at Disney’s Wilderness Lodge features a high cast-to-guest ratio for those staying in one of 75 club-level rooms. The 5-7 p.m. wine-and-cheese gathering includes hot menu items such as salmon pot pie and child-friendly foods from its signature restaurants.

For more information about Disney club-level resort accommodations or reservations, guests can call 407/W-DISNEY (934-7639), a local travel agent or check online at