Walt Disney World Public Relations Courtesy Ticket Policy

The Public Relations courtesy ticket policy is designed for business purposes to give working journalists an opportunity to experience and cover Walt Disney World Resort. All decisions regarding courtesy tickets are at the discretion of Walt Disney World Public Relations. The following information is meant to serve as a guideline to help media determine if they may be eligible for consideration.

  • Qualifying media may request two (2) 1-Day Park Hopper tickets once every 12 months.
  • Due to the popularity of Walt Disney World Resort during U.S. holidays, we will not be able to provide complimentary tickets Nov. 21 through Nov. 30, 2019, or Dec. 22, 2019 through Jan. 2, 2020. 
  • All requests must be emailed to wdw.public.relations@disney.com and received at least 2 weeks prior to the media visit. A scanned copy of your business card and media credential must also be included. Due to the high volume of inquiries, and our support of conservation efforts, faxes are no longer accepted.
  • Employment will be verified on all requests to check for full-time status and position being news/editorial professionals who cover entertainment, business, travel, consumer, amusement, sports and news or assigned freelance work. Once verification has been made an email confirmation will be sent to the requester from Walt Disney World Public Relations.

Qualifying positions include the following in these news-related categories:

Print Media: Editors*, News Reporters, Photojournalists, Publishers, Managing/Assignment Editors and Freelance Writers

Broadcast Media: News Producers, News Directors, News/Sports Reporters, Managing/Assignment/Planning Editors, News Writers, Editorial Web Producers, Photojournalists and Meteorologists

Online Media: Bloggers, Freelance Writers with assignments and Editors affiliated with established news organizations, or approved online media affiliated with an established social media entity that features travel, lifestyle, entertainment or consumer news

*Editors in travel, lifestyle, entertainment, business, consumer, sports or related fields

  • In general, the only “director” position that qualifies for tickets is the News Director over a newsroom, not technical directors, floor directors, newscast directors, studio directors, etc.
  • Additional positions that do not qualify for Walt Disney World Public Relations courtesy tickets include sales, graphic artists, promotions, programming, technical, public relations, clerical, engineering, management, production, staff assistants, video editors, station managers, general managers and disc jockeys, and programming or reality TV producers and staff.
  • Requests for tickets from multiple staffers at a single media entity, all on the same date, will not be granted.
  • Freelance journalists must provide copies of current articles (published in the past 6 months) with the requester’s byline and publication date. Topically, the content provided must have some relevancy to Walt Disney World Resort. We will also accept a letter of assignment from the editor of an established/researchable publication with the promise of receiving tear sheets after the story has been published.
  • Complimentary media tickets can only be picked up by the requester at a Guest Relations window, with a current government issued photo ID or passport and a business card.
  • Walt Disney World Public Relations office hours are 8:30 a.m. to 5:30 p.m. (EST) Monday through Friday.

As always, we thank you for your interest in Walt Disney World Resort and appreciate your coverage.

Revised April 2019