Privacy Policy/Your California Privacy Rights

Effective: June 23, 2011

Q1 What information does this Privacy Policy cover?
Q2 What types of personally identifiable information do we collect?
Q3 How is your personally identifiable information used and shared?
Q4 What choices do you have about the collection, use, and sharing of your personally identifiable information?
Q5 What kinds of security measures do we take to safeguard your personally identifiable information?
Q6 How will you know if we amend this Privacy Policy?
Q7 How can you ask questions or send us comments about this Privacy Policy?



Q1. What information does this Privacy Policy cover?

A1. This Privacy Policy is designed to answer your questions regarding the privacy policies and principles of The Walt Disney Internet Group (“WDIG”,” “we,” “us,” or “our” or “ourselves”). As used in this Privacy Policy, “The Walt Disney Family of Companies” refers to The Walt Disney Company and its subsidiary and affiliated entities, singly or together, including companies such as ABC and ESPN that generally do not offer their products and services under the “Disney” brand name. WDIG (including its subsidiaries) is a member of The Walt Disney Family of Companies. Our contact information is provided below in the response to Q7.

Except as specifically described below in A2, this Privacy Policy applies only to personally identifiable information collected on the Web sites or other media (collectively referred to hereafter as, “Web sites”) where this Privacy Policy is posted, and does not apply to any other information collected by The Walt Disney Family of Companies through any other means.  

When this Privacy Policy uses the term “personally identifiable information,” we mean information that identifies a particular individual, such as the individual’s name, postal address, e-mail address, and telephone number. When other information is directly associated with personally identifiable information, this other information also is treated as personally identifiable information for purposes of this Privacy Policy. Personally identifiable information is sometimes referred to in this Privacy Policy as “personal information.” Finally, the terms of this Privacy Policy are subject to all applicable laws.

Kids’ Privacy Policy
We do not knowingly collect personal information from kids under the age of 13 under this Privacy Policy.



Q2. What types of personally identifiable information do we collect?

A2. We collect several types of personally identifiable information about our guests. 

Information You Provide to Us 

Much of the personally identifiable information we receive comes directly from you. For example, we may collect personal information when you register on, log on, or visit our Web sites, including when you participate in activities on our Web sites. Typically, this information includes your name, postal address, e-mail address, and telephone number.

Information Collected Through Technology 

We may collect information through technology to make our Web sites more interesting and useful to you and for various purposes related to our business, including delivering content, and tracking and enhancing our guests’ experience on our Web sites. For instance, when you come to one of our Web sites, we may collect your IP address. An IP address is associated with the access point through which you enter the Internet, and is typically controlled by your Internet Service Provider (ISP), your company, or your university. Standing alone, your IP address is not personally identifiable. We may use IP addresses to collect information regarding the frequency with which our guests visit various parts of our Web sites, and we may combine IP addresses with personally identifiable information.

Our Web sites may collect information through a variety of technical methods, including cookies and Web beacons. Cookies are pieces of information that a Web site sends to your computer while you are viewing the Web site. Web beacons are small pieces of data that are embedded in images on the pages of Web sites. Cookies, Web beacons and other technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. These technical methods may enable us to collect and use information in a form that is personally identifiable. 

Information That We Collect from Others 

We may update and supplement personally identifiable information that we have collected directly from you with other information that we obtain from third parties and other members of The Walt Disney Family of Companies. When we associate information that we obtain from third parties or other members of The Walt Disney Family of Companies with personally identifiable information that we have collected under this Privacy Policy, we will treat the acquired information like the information that we collected ourselves and, except as permitted by this Privacy Policy, the information will not be shared with third parties.



Q3. How is your personally identifiable information used and shared?

A3. As described in detail below, The Walt Disney Family of Companies may use your personally identifiable information in many ways.
General Provisions for Sharing and Use by The Walt Disney Family of Companies
Personally identifiable information collected under this Privacy Policy may be shared among and used by The Walt Disney Family of Companies for many operational purposes that do not involve the sending of promotional materials (“Operational Uses.”) For example, we may use your information to complete transactions you requested, deliver products or services you requested, provide you with access to information (such as news media materials) or send you administrative communications either about your account with us or about features of our Web sites, including any future changes to this Privacy Policy.

In addition, the Walt Disney Family of Companies may take your personally identifiable information and make it non-personally identifiable, either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you (de-personalizing your information). Given the nature of this information, there are no restrictions under this Privacy Policy upon the right of The Walt Disney Family of Companies to aggregate or de-personalize your personal information, and The Walt Disney Family of Companies may use and/or share with third parties the resulting non-personally identifiable information in any way. 

Companies That Facilitate Communications and Transactions with You 

Sometimes The Walt Disney Family of Companies hires companies to help provide products or services. In those instances, there is a need to share your information with these companies. Sometimes The Walt Disney Family of Companies also works with other companies who help either gather your information or communicate with you. Nonetheless, except as separately permitted by other provisions of this Privacy Policy, these companies are allowed to gather, receive, and use your information only for the purposes described in this paragraph or to facilitate compliance with laws. 

Companies That You Previously Authorized to Obtain Your Information 

In certain circumstances, your dealings with a third party may have authorized that third party to obtain your personal information from The Walt Disney Family of Companies and to use that information in accordance with the third party’s own privacy practices and policies. Nonetheless, The Walt Disney Family of Companies will provide such companies only the information that you authorized (except as separately permitted under other provisions of this Privacy Policy). 

Purchase or Sale of Businesses 

From time to time, we may purchase a business or sell one or more of our businesses (or portions thereof) and your personally identifiable information may be transferred as a part of the purchase or sale. In the event that we purchase a business, the personally identifiable information received with that business would be treated in accordance with this Privacy Policy, if it is practicable and permissible to do so. In the event that we sell a business, we will use reasonable efforts to have the purchaser treat your personal information in the same manner required by this Privacy Policy. The provisions of this paragraph will also apply in the event that one or more businesses of any other member of The Walt Disney Family of Companies are sold and personal information subject to this Privacy Policy is transferred to a purchaser of those businesses. 

Disclosures to Comply With Laws and Disclosures to Help Protect the Security and Safety of Our Web sites, The Walt Disney Family of Companies and Others 

The Walt Disney Family of Companies will disclose personal information when it believes in good faith that such disclosures (a) facilitate compliance with laws, including, for example, compliance with a court order or subpoena, or (b) will help to: enforce our Terms of Use or other rules applicable to activities on our Web sites; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our Web sites, The Walt Disney Family of Companies, and/or third parties, including the safety and security of property that belongs to The Walt Disney Family of Companies or third parties.



Q4. What choices do you have about the collection, use, and sharing of your personally identifiable information?

A4. You may contact us using the information in A7 of this privacy policy to request access to your personal information, or to request that your personal information be updated or deleted, subject to applicable law.



Q5. What kinds of security measures do we take to safeguard your personally identifiable information?

A5. The security and confidentiality of your information is very important to us. We have implemented technical, administrative, and physical security measures to protect your information from unauthorized access and improper use. From time to time, we may review our security procedures in order to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.



Q6. How will you know if we amend this Privacy Policy?

A6. From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirement or for other purposes. We will notify you if these changes are material and, as required by applicable law, we will obtain your consent.



Q7. How can you ask questions or send us comments about this Privacy Policy?

A7. If you have questions or wish to send us comments about this Privacy Policy, please send an e-mail with your questions or comments to Disney.Destinations.News@disney.com.

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